FAQ's

What products do you sell?

We sell everyday products for the home, car and lifestyle. See the full range on our Catalog page.

How do I place an order?

Choose your product, tap Add to cart or Buy now, and complete the checkout.

What payment methods do you accept?

You can pay online by UPI, cards or net banking, or choose Cash on Delivery on eligible orders. The options available for your order are shown at checkout.

Is Cash on Delivery available?

Yes, on eligible orders. If COD is available for your pincode, you will see it as an option at checkout.

Is shipping free?

Free shipping applies to eligible orders. If any shipping charge applies, it is shown at checkout before you pay.

How long does delivery take?

Orders are usually dispatched within 1-3 business days and arrive in 5-12 business days after dispatch, depending on your location.

How can I track my order?

After your order is shipped, we send tracking details by SMS, WhatsApp or email. If you do not receive them within 2-3 days of ordering, contact us.

What is your return and refund policy?

You can request a return within 7 days of delivery. The product must be unused and in its original packaging. Refunds are processed within 5-7 business days after we receive and approve the returned item.

What if I receive a damaged or wrong product?

Contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no extra cost to you.

How do I cancel my order?

You can cancel within 24 hours of placing the order, before it is dispatched. Message us on WhatsApp or email with your order number.

Can I change my address after ordering?

Contact us as soon as possible. We can change it only if the order has not been dispatched.

How can I contact you?

WhatsApp: +91 89783 41160 | Email: dropdeal0803@gmail.com | Support hours: 10 AM - 7 PM, Mon-Sat